Refund Policy

Refund Policy

At SnapGig, we aim to provide a fair and transparent experience for both businesses and users. Please read our refund policy carefully before making any payment.

For Businesses

Funds deposited into your SnapGig wallet are used to publish and manage tasks.

Refund requests may be considered only if:

  • A campaign has not started.

  • No user has completed or been approved for the task.

  • A duplicate payment was made.

  • A technical issue resulted in an incorrect charge.

Once a task has been approved and rewards have been distributed, the corresponding amount cannot be refunded.

Platform service fees and processing charges, if applicable, are non-refundable.

For Users

Users do not pay to complete tasks on SnapGig.

Rewards are credited only after:

  • The task is completed successfully.

  • Valid proof is submitted.

  • The business or administrator approves the submission.

Rejected, incomplete, duplicate, or fraudulent submissions are not eligible for rewards or compensation.

Fraud Prevention

SnapGig reserves the right to investigate any suspicious payment, refund request, or account activity. Refunds may be delayed or denied while an investigation is in progress.

Accounts involved in fraudulent activities may be suspended or permanently terminated.

Processing Time

Approved refunds, where applicable, are processed using the original payment method. Processing times may vary depending on the payment provider.

Policy Updates

SnapGig reserves the right to modify this Refund Policy at any time. Any updates will be published on this page and become effective immediately upon posting.

Contact Us

If you have any questions regarding this Refund Policy or wish to request a refund, please contact the SnapGig Support Team through our Support Center.

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